External training at scale

Sana for customer education

Scaling external training takes consumer-grade UX and enterprise-level admin. Sana gives you both under one roof. With a little help from AI, you can generate interactive trainings, automate personalized onboarding programs, and answer your customers’ every question. Time to stop choosing between efficiency and engagement.

Book an intro

You’ll be in
good company

Put your programs on autopilot

Managing customer academies doesn’t have to be stressful. Create your groups, set up automated enrolment, and never worry about missed invites or deadlines again. Sana integrates with Slack and all the leading HR systems.

Manage in Sana

Off-the-chart engagement rates

The best customer education is more than training. It’s an immersive experience. With Sana Live, you can bring your customers together in virtual and hybrid group sessions. From polls and quizzes to breakouts and stick notes, the experience is packed with interactive features that keep everyone on their toes.

Live training in Sana

Create customer training 10x faster

Whether you’re re-purposing material or starting fresh, Sana’s AI-powered editor cuts production time. You can convert existing files in a single tap, spin up new workshops from templates, and even ask Sana to generate entire courses for you. Real-time commenting shortens review cycles, and custom branding keeps everything on point.

Create in Sana

Lightning fast answers

Sana’s AI-powered search and recommendations make knowledge accessible and easy to self-serve. Customers get real-time answers to any question, and receive personalized recommendations based on their interests. Goodbye one-size-fits-all, hello higher adoption rates.

Learning in Sana

Scale those certifications

Sana makes analytics actionable so that your training programs lead to tangible results. Track group progress at a glance, drill deeper into individual customer metrics, and integrate with CRMs like Salesforce to trigger trainings based on real-time performance.

See the details

Sana has improved and breathed new life into our entire e-learning experience. It has boosted partner engagement, helping us accelerate their competence level and focus on Piab.”

Emmelie Thuresson
Group Communication Manager at Piab

Enterprise-level admin

Sana scales with you. Securely. We’re ISO 27001 certified and GDPR compliant. And lots of other things too.

Personalized learning experience

Interactive elements incl. polls and quizzes
Course placement test and personalized reviews
Personalized homepage and recommendations
Adaptive & role-catered learning paths
Slack reminders and notifications
AI-powered search bar
Project assignment upload (text, video, file)

Collaborative content creation

Intuitive drag and drop editor
Real-time collaborative editing
Editor commenting with real-time notifications
Self-paced and live session authoring
Course and live session templates
Powerful content editing access rights
Workflow for review and publishing
AI-powered content generation
Rich multimedia and third party embedding
Multilanguage translation
Captioned videos and course narration

Actionable analytics

Real-time dashboard
Customizable reporting
Reporting per user group or cadence
Granular learner behavior tracking
Completion rates and progress tracking
Content improvement suggestions
Segmentation based on content taxonomy
Reporting download as CSV

Automated adminstration

Automated user onboarding and offboarding
User groups
Dynamic groups based on user attributes
Custom user attributes
Customizable access rights
Learning paths and programmes
Instructor-led training management
Time- and completion-based automation
Custom branding, theming, and fonts
AI-assisted content import and skill tagging
SCORM upload support
Direct link import
Content collections
Third-party content library integrations
UI in multiple languages
Customizable notifications
Customizable certifications
Recurring courses and expiry dates

Success and support

Email and chat support
Help center
SLA dashboard
Dedicated success manager
Tailored onboarding
Priority support
Custom terms of service

Security and integrations

Off-the-shelf HR system connectors
APIs for user & group management, content, and reporting
SAML-based single sign-on
User management with SCIM provisioning
EU geo-fencing of data
Show full list

Seeing is believing

Book a demo

More than a customer education tool

Sana isn’t just for customer training. It’s the home for all your company’s learning and knowledge sharing.

Company size

Please fill in all the required fields

That’s all we need for now.
We will keep you updated.

Intro to Sana Core

Intro to Sana Enterprice

Book an intro